Frequently Asked Questions
Everything you need to know about shopping with us.
Are your products cruelty-free?
Yes, we are proud to be 100% cruelty-free. We never test our products or ingredients on animals, and we are certified by Leaping Bunny.
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking link. You can also view your order status by logging into your account on our website.
What is your return policy?
We offer a 45-day return policy. If you are not completely satisfied with your purchase, you can return the product for a full refund, provided it is in its original condition.
Do you offer international shipping?
Currently, we ship to over 50 countries worldwide. Shipping costs and delivery times vary depending on your location and will be calculated at checkout.
Are your products vegan?
While many of our products are 100% vegan, some contain ethically sourced honey or beeswax. We are currently working toward making our entire product range 100% vegan-certified.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Buy Now Pay Later options such as Klarna and Afterpay.